SURRENDERING AN ANIMAL TO THE SPCA It is VERY IMPORTANT to CALL FIRST if you are bringing any animal to the SPCA Shelter,
whether it be a current pet or a stray, or an injured animal! The phone number is 393-5191; please be sure to call during regular hours of operation. The requirement to call first is NOT a convenience issue.
It is a very important necessity for the well being of all involved, including the animal coming in. Should you have a stray animal or otherwise, then please call your Dog Warden for assistance and information to surrender the animal. Shelter Personnel must make certain preparations for any animal coming in and your assistance is required to make it work as smoothly as possible. You must call first because:
-- First and foremost, you may arrive to find no one is there to take care of you or the animal you are bringing in. -- For the
animal’s own safety and comfort, a compliant space MUST be made available for it. This way you will not have to wait and tend the animal yourself while you wait for shelter personnel to prepare a compatible housing for the animal, IF they can even do so at that point in time, on top of serving all the potential adopters who may be there looking for a pet to adopt. -- For the shelter’s safety and protection. Diseases are often unnoticed in new arrivals. Contagious diseases could run rampant throughout the kennels very quickly if the pet is not effectively quarantined as part of the preparations made for taking in a new animal. All new arrivals must be quarantined for a period of time to be certain they do not present a danger to others in the shelter or to their human
caretakers.
Remember, this is like a hospital setting, and the health and well being of all animals present in the shelter is of the highest importance. Don’t allow yourself to be turned away simply because you have not called to make arrangements and there is no way to quickly remove the animal to a secure area where it can not infect others in case it is infectious. -- It is often a lot easier for the person/s bringing in an animal to give as much information as possible to the Shelter personnel in writing, opposed to waiting and trying to explain it at the shelter where it may be very busy and very noisy, and full of interruptions, not to mention the discomfort of the summer temperatures and winter cold. So please help us help both you and the animal to make the process of coming into the shelter as pleasant and easy an experience as possible. All the new smells and noises of an animal shelter can be very disconcerting to new arrivals so it is important to help them as much as we can. Your cooperation in these matters is greatly appreciated. And unfortunately, it is also required. If you should have an Exotic pet, please call the NYS Conservation Police at 315 489-3180.
THANK YOU St. Lawrence Valley SPCA
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